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<h4>Key Responsibilities:</h4>

<ol>
	<li>
	<p><strong>Reception Management:</strong></p>

	<ul>
		<li>Greet and welcome visitors, students, and clients in a friendly and professional manner.</li>
		<li>Answer and direct incoming phone calls promptly and efficiently.</li>
	</ul>
	</li>
	<li>
	<p><strong>Client Assistance:</strong></p>

	<ul>
		<li>Provide information and assistance to visitors regarding VED&rsquo;s services, programs, and events.</li>
		<li>Assist students and clients with initial inquiries and guide them to the appropriate departments.</li>
	</ul>
	</li>
	<li>
	<p><strong>Administrative Support:</strong></p>

	<ul>
		<li>Manage front desk operations, including maintaining a tidy and organized reception area.</li>
		<li>Handle administrative tasks such as filing, photocopying, and managing correspondence.</li>
	</ul>
	</li>
	<li>
	<p><strong>Appointment Scheduling:</strong></p>

	<ul>
		<li>Schedule and confirm appointments for counseling sessions, test preparation classes, and other services.</li>
		<li>Maintain an up-to-date calendar for appointments and meetings.</li>
	</ul>
	</li>
	<li>
	<p><strong>Data Entry and Record Keeping:</strong></p>

	<ul>
		<li>Enter and update client information and appointment details into the database.</li>
		<li>Maintain accurate records of visitors and service inquiries.</li>
	</ul>
	</li>
	<li>
	<p><strong>Communication:</strong></p>

	<ul>
		<li>Handle incoming and outgoing emails, ensuring timely and professional communication.</li>
		<li>Coordinate with various departments to relay messages and follow up on inquiries.</li>
	</ul>
	</li>
	<li>
	<p><strong>Client Follow-Up:</strong></p>

	<ul>
		<li>Conduct follow-up calls or emails to ensure client satisfaction and address any additional questions or concerns.</li>
		<li>Support the team in client retention efforts by providing excellent customer service.</li>
	</ul>
	</li>
	<li>
	<p><strong>Resource Management:</strong></p>

	<ul>
		<li>Manage and distribute informational materials such as brochures, pamphlets, and forms.</li>
		<li>Ensure that the reception area is stocked with necessary resources and promotional materials.</li>
	</ul>
	</li>
	<li>
	<p><strong>Event Coordination:</strong></p>

	<ul>
		<li>Assist in organizing and coordinating events, seminars, and workshops hosted by VED.</li>
		<li>Provide logistical support during events to ensure smooth operations.</li>
	</ul>
	</li>
	<li>
	<p><strong>Problem Resolution:</strong></p>

	<ul>
		<li>Address and resolve any issues or complaints from clients or visitors in a calm and efficient manner.</li>
		<li>Escalate complex issues to the appropriate personnel for resolution.</li>
	</ul>
	</li>
</ol>

<h4>Qualifications:</h4>

<ul>
	<li><strong>Education:</strong> Minimum of a Bachelor&rsquo;s degree in any discipline.</li>
	<li><strong>Experience:</strong> Prior experience in a front desk or customer service role is preferred.</li>
	<li><strong>Skills:</strong> Excellent communication and interpersonal skills, proficiency in MS Office, strong organizational abilities, and the ability to multitask in a fast-paced environment.</li>
</ul>

<h4>How to Apply:</h4>

<p>Interested candidates are invited to send their resume and cover letter to info@vedinternational.com Please include &ldquo;Front Desk Officer Application&rdquo; in the subject line of your email.</p>

<p>Join VED International Education Consultancy and be a part of a dynamic team dedicated to helping students achieve their educational dreams! For more information, visit our website at&nbsp;https://vedinternational.com</p>
</div>, `enrolled` = , `updatedBy` = 1, `tbl_careerdetails`.`updated_at` = 2024-06-12 06:39:46 where `careerdetail_id` = 1)